TCI effectively implements the management system, established in accordance with the ISO 17025 standard, with the participation of all employees, and is committed to maintaining the testing services in compliance with legal and regulatory requirements, as well as nationally and internationally recognized methods and standards.

1.Customer Needs and Expectations
Customer satisfaction is prioritized; tests and services are carried out in accordance with customer requirements, and customer feedback is taken into consideration.

2.Safety and Security Principles
TCI always provides reliable services and products by prioritizing flight safety and using risk management practices. It ensures that all personnel work in accordance with human factor principles and encourages voluntary reporting of safety-related issues.

3.Compliance with Legal and Other Requirements
Ensures the support of all personnel through sound professional and technical practices to comply with standards and regulations, and continuously monitors and updates them. By prioritizing quality service, TCI promotes the adoption of quality management systems with a strong awareness of occupational health, safety, and environmental responsibility.

4.Risk Based Thinking
Identifies and assesses potential hazards/risks in all processes and takes necessary measures to reduce these risks to acceptable levels

5.Setting Goals and Continuous Improvement
By adopting a continuous improvement approach as a core principle, TCI aims to become a developing organization by maintaining institutional loyalty and team spirit at the highest level, continuously reviewing the system through planning, information- and technology-based approaches, and creating opportunities for improvement.

6.Collaboration with Stakeholders
Ensure that all our personnel work in harmony with national and international aviation authorities, customer quality auditors, and all our stakeholders, including suppliers in order to establish effective cooperation with stakeholders.

7.Test Services and Quality
Ensures that all personnel involved in testing activities and directly affecting these activities have internalized the quality system, are open to continuous improvement, and are trained, experienced, and competent in national/international standards related to calibration and quality.

8.Accessibility and Privacy
Test services are provided in accordance with the terms agreed upon with the customer and ISO 17025 standards, based on the principles of independence, impartiality, and confidentiality, using internationally recognized methods to ensure high quality, accuracy, traceability, and reliability, and access is restricted to authorized persons only.

MÜJDAT ULUDAĞ

GENERAL MANAGER